Pub App
Date
2023
Format
- UX Prototype
Skills
- UX Research
- UX Design
- UI Design
About
UX Design project developed during a Coursera Google course. The main purpose of this app design was to enable people to order drinks from their tables during rush hours. The UX flow follows research based on conventions of bar and restaurant app designs. However, it incorporates two important elements: The option for the customer to pay from their table or pay later. The customer's choice to pick up the drink or wait to be served. Finally, the app also serves as a reminder of drinks that customers have previously ordered, allowing them to order them again.
Project Overview
Problem
During rush hours and busy periods at bars, users may encounter delays in service or even be unable to receive service. They may also experience difficulties with payment, and the products they are looking for may sometimes be unavailable.
Goal
Let people order easily their drinks or snacks and customize them, without any cue or rush hour stopping them, so they could have a good time and enjoy.
Personas
Jamie
- Age: 28
- Education: BA in Finance
- Hometown: Amsterdam, Netherlands
- Family: 1 Sister
- Occupation: Junior Finance Advisor
A stressed junior Finance advisor, she relies on post-work bar visits to decompress. However, slow service and order complications create unwanted anxiety. Our research focuses on providing her with the fast, efficient bar experience she needs.
Gonzalo
- Age: 33
- Education: Digital Marketing Bootcamp
- Hometown: Lima, Peru
- Family: Partner
- Occupation: Chef Assistant
A new Toronto resident and online Marketing student, he uses the morning bar as his study space. He requires clear information about non-alcoholic beer options before ordering. Our research aims to ensure his bar study sessions are productive and stress-free.
Storyboard Scenario
App idea that seeks to let pub/bar customers order right away from an app when they are in their table. Estimated time to receive the order will be shown and user will get notified when this is ready, users will be able to choose between picking up the order or being served.
Low-fidelity prototype
The user can decide to either pay throughtout the app or after getting the order. The option to choose between collecting the order or being served is also offered.
When the order is ready the customer will be notified about it. The customer can also let the staff if he/she will be waiting at the table or is on his/her way to collect the order.
Redifined Mockups
Home Screen and Initial selection
Log in and Sign up Screens
Selecting and customizing items
Payment Methods
